Kia Roadside Assistance: Phone Numbers & Services Available

in Service and Maintenance
Kia steering wheel

Source: Pixabay

Many manufacturers choose to provide coverage for their drivers for additional peace of mind, and Kia is no different. Through their Kia Roadside Assistance, the brand offers assistance for non-collision incidents starting with Kias made in 2014. If you’re just invested in a Kia, you might wonder - how does their roadside assistance work?

Those looking to find out more about the roadside assistance offered by Kia are in the right place. The more you know about free items covered through Kia, the more comfortable you will feel if you get stuck in a non-collision emergency. Read on to learn more about what services are covered, what number to call, and other valuable Kia assistance information. 

What Services Are Covered?

There are many practical services included in Kia Roadside Assistance, offering peace of mind for even the worst non-collision mistake. Whether you’re stuck in a parking lot with a dead battery or left your keys on the seat, they are there to make life easier for anyone behind the wheel of a Kia.

According to courtesykia.com, here are some services covered with the assistance services:

  • Lockout: Kia will help you access your keys, though they won’t assist with key replacements for free.
  • Tire service: They will assist with flat tires, bringing someone to put a fresh replacement on the problematic tire.
  • Towing: Kia offers towing to the nearest convenient Kia dealership or dealership capable of working on Kia.
  • Trip interruption: They will assist with reimbursement if you experience issues with warrantable parts more than 150 miles outside of your home, so long as the fix happens in one day.
  • Out of gas assistance: They will bring a maximum of two gallons of gas to help you get to the nearest station.
  • Jump start: Kia will send a representative to bring your battery back to life.

These are typical troubles most people will experience at least once in their time as a car owner.

It’s critical to note that Kia covers $75 for each experience. If you need your car towed and it costs $100, you must pay the remaining $25 to meet Kia’s standards.

Whether you find yourself dealing with a dead battery or a flat tire, Kia is ready to help. The Kia Roadside Assistance is a helpful hand.


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What Numbers Should You Know?

For Kia Roadside Assistance, there is one number you should know to call for help. If your car breaks apart or you get stuck, contact 1-800-108-5000, according to getjerry.com. This number will take you straight to a representative at all hours of the day, taking care of your emergency as soon as possible.

It’s ideal to write down the number and keep it in a location where you won’t forget about it. After all, you never know when you’ll lose access to the number on the internet and a physical copy could be a lifesaver in some situations.

How Do You Use Kia Roadside Assistance?

We talked about the number necessary to call Kia Roadside Assistance, but there are a few other things you should know before calling. These will make it far easier for Kia to send help your way.

Although Kia doesn’t require it, gather the following information before calling Kia:

  • Vehicle identification number
  • Your name
  • Vehicle location
  • Vehicle mileage
  • Description of the issue inside your car

These will offer the responder a better idea of what’s going on.

It might be a good idea to have this information written down and handy at all times, just like the phone number. Update it every so often to ensure things are up to date.


HOW LONG DO KIAS LAST?

Kia’s former reputation of being unreliable may still linger in some people’s minds, prompting them to ask: how long do Kias last?


How Much Coverage Is Offered?

From the first day you invest in your car, you get three years of free coverage from Kia. This length matches the standard warranty for Kia cars which is typically what coverage looks like from other manufacturers, too. 

Most of the time, this coverage only applies to Kias purchased new from the manufacturer. Used cars won’t get coverage and thus will have to pay sooner than their newer counterparts for roadside help. 

Once your coverage runs out, you will have to pay for any roadside assistance necessary. However, it’s possible to extend your Kia Roadside Assistance if you feel you need more time. Let’s dive into the process of paying for more Kia Roadside Assistance next. 

How To Extend Kia Roadside Assistance

The Kia Roadside Assistance package lasts as long as the warranty does. According to getjerry.com, you can extend the coverage and the warranty by paying for an extended Kia warranty and roadside assistance program. It costs more but it will offer solid protection along the way.

A decade of an extended contract can cost $1,000-$4,000. Here are some items that will influence the overall price point:

  • Vehicle type, as some models require coverage that is more expensive
  • Warranty deductible, as a lower deductible often points to a higher cost
  • Coverage length, as more time means a higher price point for the driver
  • Age and mileage, as older cars will cost more to cover

These will increase or decrease the price point.

No matter the cost of the coverage, you get additional Kia Roadside Assistance along with it. It’s worth it for the additional layers of protection you will receive as a driver.


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Final Thoughts

If you use the Kia Roadside Assistance services, you’ll gain access to tons of features. From a drive to the nearest manufacturer to repair your Kia to bringing gallons of gas your way until you arrive at a gas station, this program adds tremendous value to your driving time and will make everything feel far more secure than without it.

We hope this information is valuable! With projections from Kia’s plan, you will feel much more secure on the road, even if it’s the middle of the night. Their goal is to provide peace of mind, and with all the available offerings, it’s easy to see how you’ll get just that out of every driving experience.



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