It’s no secret that SUVs are currently the most popular vehicle types among consumers. With the skyrocketing popularity of SUVs, the segment is also becoming increasingly more competitive by the day. This is especially true with the addition of recent newcomers, such as the Kia Telluride and Hyundai Palisade, both proved to be a hit among car shoppers.
With its near-luxury interiors, ample cargo and passenger space, and advanced safety features, the Hyundai Palisade is a top-notch midsize SUV for families and their growing needs. While critics and customers have many good things to say about this highly-sought three-row midsize SUV, is it actually reliable?
As of this writing, only four model years of the Palisade SUV are available. Therefore, you have three model years to choose from if you want to buy a used Hyundai Palisade. Today, we walk you through previous Palisade models and determine which is the most reliable Hyundai Palisade year so far.
THE HYUNDAI PALISADE YEARS TO AVOID
If you’re interested in a Palisade, there are over five years to pick from. To get the most out of your investment and avoid spending tons on repairs, it’s ideal to know the Hyundai Palisade years to avoid.
2020-Present Hyundai Palisade (1st Generation)
The 2020 Palisade was a new three-row midsize SUV that could seat seven or eight passengers and shared many mechanical components with the Kia Telluride. It was praised for its ample interior space, a quiet cabin, and tons of safety and tech features.
Avoid: 2020 Hyundai Palisade
To be clear, the 2020 Hyundai Palisade is far from the most unreliable SUV. In fact, it’s a reasonably reliable three-row in a vacuum. However, being a debut nameplate, the 2020 Palisade has the most number of complaints and several reliability woes. Thus, we can’t give it the verdict of the most reliable Hyundai Palisade year.
2020 Hyundai Palisade Common Problems
According to CarComplaints.com, the 2020 Palisade has accumulated 316 complaints and three recalls. One of the top pain points of owners is that the Palisade’s windshield cracks easily. With over 20 written complaints on the website, people described how easy for the windshield to crack that a tiny pebble can crack or chip can do it. One user from Florida wrote:
*“The windshield cracked in LESS THAN A WEEK and in LESS THAN 100 MILES, all while my wife was sitting still in the school drop-off line. There was a LOUD POP and she visually watched the crack start at the top and run down the driver’s potion and across towards the middle.”*
Because of the widespread nature of this issue, Hyundai was sued for the faulty glass. Although many of these windshield incidents were covered by warranty, it’s a hassle to replace your windshields, especially at lower mileage.
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Another common issue that plagued the 2020 Palisade is the stinky interior. Although this was a short-term problem that’s likely fixed now, drivers at one point refused to drive their vehicles because of the smell. You had to bring your Palisade to the dealer to fix the smell, sometimes requiring multiple trips.
As it turned out, the faux leather used by Calligraphy and Limited Trims was the culprit of the foul smell. Hyundai advised drivers to have the SUV detailed or use odor-neutralizing cleaning agents on the headrest.
Buy: 2021 Hyundai Palisade
Thankfully, Hyundai has managed to improve the Palisade for its 2021 outing. It has a lot fewer complaints and mechanical issues compared to the debut model, and we’d go as far as saying it’s the most reliable Hyundai Palisade year, so far at least. However, despite good reliability, the 2021 Palisade has issues that any potential buyer should know.
2021 Hyundai Palisade Common Problems
CarComplaints logged about 170 complaints and four recalls for the 2021 Palisade. As for its top issues, it’s unfortunate that the cracked windshield issue has persisted for this model year. Several reports indicated that their windshield cracked with little to no impact. Plus, the crack tends to spread faster despite the lack of additional damage. One user related their experience:
“I was driving and I heard a sound, and the next thing you know I noticed a crack in my windshield. At first it was small but within minutes the crack started going across the middle of the windshield.”
Again, this annoying problem may occur at lower mileage, so replacing the windshield is generally covered by warranty.
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Another common issue with the 2021 Palisade is its faulty windshield wipers. According to CarProblemZoo, the Palisade struggled with erratic windshield wipers. Apparently, the windshield wipers will stop or lock at the bottom even with just a tiny bit of snow – this makes the wipers essentially useless in snowy conditions. As such, it’s not just an annoying problem but also a massive safety hazard.
In terms of overall reliability, the 2021 Palisade is your best bet for a used midsize SUV. It received a good 4.0 out of 5.0 rating in reliability from Consumer Reports and had stellar scores in most major trouble spots, including engine, cooling, transmission, drive system, and suspension.
Buy: 2022 Hyundai Palisade
Hyundai was on a roll when they released the 2022 Palisade. Although it’s one of the most popular SUVs in the market, Hyundai refused to rest on its laurels and continued to improve the Palisade SUV.
2022 Hyundai Palisade Common Problems
For reliability, the 2022 Palisade received a Quality & Reliability score of 84 out of 100 from J.D. Power. Although this Palisade model is widely considered reliable, it has a couple of issues you should know.
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The National Highway Traffic Safety Administration (NHTSA) received 78 complaints for the 2022 Palisade. One of the most common reliability woes is with the electrical system, which resulted in the erratic operation of the electronics. One complaint read:
“While in operation the speedometer was not working. Zero indication on MPH gauge and needle. Erratic operation. On sometimes, off zero sometimes.”
Furthermore, the 2022 Palisade was also affected by a tow hitch harness fire issue which prompted a recall. According to the recall notice, Palisades equipped with tow hitch harnesses are prone to a vehicle fire. Moisture can accumulate and short the module printed circuit board (PCB) of the tow hitch harness, which can result in a fire.
Other than that, we highly recommend the 2022 Palisade if you’re looking for a reliable three-row SUV.
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